Frequently asked questions

WIGO is a Groceries, drinks, Home Essentials delivery platform. We bring you the food you love, right to your door.

Use our website (www.wigo.food) or Whatsapp (+254-706-213-663) to start shopping and place your order. Navigate to the different product categories using the menu at the top of the page.  The search bar at the top of the page is a perfect way to find products. You can pay using M-PESA or Credit Card if there is an issue, do let us know.

If you want to be super-organised, you can also order up to 24 hours in advance with a scheduled delivery.

Happy shopping!

• We accept credit, debit cards and POS payments.
• It’s that simple. Your order will be at your door in less than 3 hours, the same day if order is placed before 5:00pm.

WIGO  no longer accepts cash payments. We have seamless payments through credit cards and M-pesa.

We only take card payments because it lets us provide you with the best possible experience. It creates a safer working environment for riders too.

Delivery times may vary depending on your location and the product. We strive to deliver your orders as quickly as possible, and you can check the estimated delivery time during the checkout process. Your order will be fulfilled the same day if placed before 5:00 P.M

We’re probably coming your way! Email us on wigo@wigo.food where you’d like us to launch next, and chances are, we will.

Yes you can! When you checkout – select: this is a gift and you can write a gift message. The receiver will get a handwritten postcard with your message.

Yes, ! Send us a WhatsApp or call on 0706213663 and tell us what you need to order.